business software knowledge (veterinary software experience a plus),
above average knowledge of word, excel, and power point,
willingness to perform as wide variety of administrative functions as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES of this position include but are not limited to the following:
Possessing a full understanding of all CAPNA policies and procedures
Organizing regional meetings. teleconferences and webinars as necessary and attend all CAPNA corporate meetings, conference calls and webinars as deemed necessary by CAPNA’s Operations Division
Frequent travel, including to all hospitals within assigned territory, regional operational meetings and the CAPNA Corporate office in Nevada. The Regional Director must visit each hospital in his/her territory once a quarter. Site assessments must be submitted within 72 hours to the appropriate supervisor.
Providing support for assigned area hospitals and staff and acts as a liaison between CAPNA corporate and the veterinary practice team.
Maintaining exceptional relationships that are the “culture” of each hospital and extending that capability into new practices as they are acquired and on-boarded into the CAPNA family.
Working directly with veterinary practices to improve processes and profitability and identifying and implementing local growth
Communicating with each territory hospital via phone as often as necessary to insure corporate Communication logs are submitted weekly to appropriate supervisor.
Providing training as required by CAPNA corporate, including new hire training, review or re- certification for existing policies and procedures, and implementation of any CAPNA new or old policy or procedure.
This position has supervisory responsibilities
EDUCATION and/or EXPERIENCE
Bachelor’s Degree, Certified Veterinary Practice Manager (CVPM) or other equivalent qualifications will be considered.
3+ years’ veterinary management experience or equivalent
Knowledge of practice management processes, efficiencies, standards, metrics and benchmarks
Experience in managing multi locations and/or multiple teams
Skilled in financial management, planning, prioritizing, and supervising
Skilled at analyzing data and reporting to help drive results
Must be self-directed and able to work independently
Track record of success in management, communications, process improvement and follow up
Current and valid driver’s license required. Candidate must live within a reasonable distance to the territory he/she manages
If you are a proactive person with strong communication skills, take pride and ownership in your contribution, have excellent attention to detail, and want to be part of a growing organization this could be the position for you. Please email your resume to Michelle.Gonzales@capna.com by July 7, 2017.
About COMPANION ANIMAL PRACTICES NORTH AMERICA (CAPNA)
CAPNA (Companion Animal Practices North America) is a national group of high quality companion animal practices that continue to strive to improve the practice of medicine and surgery which is the key to our lasting success in Veterinary Medicine. CAPNA understands the important role of practice management in assuring the delivery of quality care to patients and excellent service to clients.CAPNA ...founders are committed to building financially successful practices that can better meet the needs of the clients and pets they love.The CAPNA business model encourages innovation and ‘operational autonomy’ at the local practice level while delivering efficiencies developed from a centralized shared service department. CAPNA’s VisionTo become the most respected and successful companion animal veterinary group in North America by excelling in both medicine and practice management. To be innovators in developing life long career opportunities for growth and advancement for all members of CAPNA.CAPNA’s MissionCAPNA is dedicated to delivering the highest quality medical care to patients and the best education and service experience to clients.