The Colorado State University James L. Voss Veterinary Teaching Hospital is implementing a hospital information system. StringSoft (SS) is an all-inclusive veterinary hospital software program selected to provide enhanced medical information features and to replace selected software programs and processes at VTH. Features and functionality of the new information system will include:
•Patient Registration •Appointment Scheduling •Billing •Procedure and Treatment Orders •Electronic Medical Records •Digital Imaging •Lab interfaces •Pharmacy •Inventory •Referral Management •Client Portal
Initially, this position will work in partnership with the VTH StringSoft project team, CVMBS IT and vendor project managers to implement and support the hospital-wide StringSoft software program. Ongoing, this position will be responsible for facilitating system integrations; providing user support; coordinating and delivering training program; conducting auditing and quality assurance measures (end users and system functionality); coordinating testing; trouble- shooting issues, and facilitating software program development with vendor. Other responsibilities consist of verifying EMR information including registration, medical and billing data; working with clinicians and staff to ensure all relevant information is captured and submitted; and provide backup coverage for updating client accounts and miscellaneous medical record functions.
Specifically, this position will validate imported data related to client, patient, rDVM demographics and procedure data. This positon will work with the StringSoft consultant and service area users to define new workflows and tailor the application to VTH needs. Together with IT personnel, this position will conduct User Acceptance Testing (UAT) to validate that the product meets VTH requirements as specified in the contract. Finally, this position will provide training for both core users and end users. This includes creating training materials, revising and/or creating new SOPs and record keeping of mandatory training sign-off.
Minimum Qualifications: Four years (full-time equivalent) of experience working in a veterinary clinical hospital setting working with a comprehensive hospital information system (i.e. Billing, Scheduling, Medical Records, Inventory etc.) and/or Electronic Medical Records.
Substitutions: A bachelor’s degree from an accredited college, university or non-correspondence school course work related to the work assignment may substitute for UP TO two years of the required experience.
If using coursework to substitute for up to two years of the required experience, you MUST attach an unofficial/official transcript. The highly desired candidate will possess the following knowledge, skills, abilities, personal characteristics, and experience directly related and critical to this position:
•Bachelor’s degree in animal science or medical-related field. •Experience working with StringSoft software. •Experience using basic financial math ensuring accuracy in calculations. •Demonstrated ability to manage and prioritize multiple deadlines and projects ensuring successful implementation of new computer systems, services/programs, and/or initiatives. •Demonstrated ability to troubleshoot systems or software using analysis and problem solving to diagnose issues, and critical thinking and creativity to determine a resolution. •Demonstrated ability to effectively collaborate with others using clear verbal communication and strong interpersonal skills. •Ability to engage audience during instructional presentations and experience generating training materials and serving as a training facilitator. •Ability to work through challenging situations in a busy and highly achieving environment. •Demonstrated attention to detail, prioritization, and organizational skills
Essential Job Duties:
•Lead StringSoft Operations team (formerly the project implementation team). •Troubleshoot issues with hardware, software and the interface between StringSoft software and other integrated software (e.g., Cubex, Polytech). •Track issues and develop plan for resolution. •Coordinate testing and troubleshooting processes. •Manage system updates. •Facilitate efforts between StringSoft vendor and VTH personnel with ancillary software programs (i.e.…USAlims) and custom programming.
About Colorado State University James L. Voss Veterinary Teaching Hospital
The Colorado State University (CSU) Veterinary Teaching Hospital provides 24/7 professional veterinary care to the public, communication with referring veterinarians and education to Doctor of Veterinary Medicine Students. The mission of the Veterinary Teaching Hospital is to educate the next generation of veterinarians by providing exceptional veterinary care and service to the community every da...y. The Veterinary Teaching Hospital also strives to meet the goals of the College of Veterinary Medicine and Biomedical Sciences and the University through service, outreach and education of professional veterinary medical students,
residents and interns.